Account Manager/ Project Manager
Artisan - Sydney
Full time role

Senior Project Manager/Account Manager
This studio is an independent graphic design studio. Based in Sydney CBD, they provide design services in FMCG brand identity, packaging and corporate communications for clients worldwide. They are seeking project/production/account service managers to join our incumbent team and complement the creative department.

You will need experience in account and project management, with good communication and organisational skills, a knowledge of print and production with an eye for detail. Also, be able to handle pressure, to juggle a number of projects at once in a fast paced design studio, relate to all staff - junior/midweight/senior in the same way - and all projects $1K/$25K/$100K (small/mid/large) with the same professionalism. Above all, an ability to engage with clients and creatives alike and a desire to work on a global stage with international brands.

Tasks include:
Manage FMCG packaging projects of varying sizes across different clients with a flexible approach to project management.
Work with the studio manager and fellow project managers to determine the scope of the work and manage the projects effectively across the design, retouching and finished art departments.
Prioritise and delegate projects on a daily basis, utilising the studio resources effectively.
Client liaison - meetings, presentations and briefings. Managing client expectations effectively. Sensitive to the balancing act of giving the client what they want and when they want it vs capacity of the studio to deliver.
Managing, sourcing and contracting of photography, illustration and other external creative services related to their projects.
Liaison with bookkeeper in efficient preparation of invoices and monitoring of payments from clients.

Preparation of budgets, internal and external reporting, monitoring the profitability of projects.

Key attributes:
Team player
Ability to manage up and down internally
Flexible project manager who can absorb all requests and work effectively while managing the client’s expectation effectively.
Understanding the expectation of the agency and the way they like to work with our clients.

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